ZigZag Global is a software solution to help eCommerce retailers manage returns domestically and globally. The ZigZag mission is to reduce the costs, hassle and waste that is often associated with returns.
How it works
Online shoppers are directed to a retailer-branded portal where they can select the items they are returning before choosing the most convenient carrier. Customers can then produce and print a label for their return, all in under 60 seconds.
The software system provides top quality technology and service to ensure customers have a smooth, simple returns process. The ZigZag software calculates the best warehouse to send customer returns to, so they can be efficiently resold or consolidated.
By partnering with ZigZag Global, ETrak can now offer a service that allows retailers to save money on returns and provide their customers with faster refunds.
How will it benefit you?
Simple returns process: Let ZigZag do all the work of processing and storing returns
Cost effective: ZigZag finds the most effective routes for returns, saving time and cutting costs by 57%
Satisfied customers: Customers are left satisfied with a simple returns process and faster refunds