ETrak, in partnership with The Delivery Group, is the simplified shipping solution providing retailers with a cost-effective, tracked delivery service that ships parcels worldwide. With the ability to process 500 million items a year, The Delivery Group provides an established network for ETrak customers to pass their volume through. The technical framework provided by ETrak, paired with the nationwide infrastructure of The Delivery Group, has created a logistics service that offers industry-leading customer service, excellent rates, and a streamlined delivery process.
With a consultative approach to clients' needs and 5 major locations nationwide, ETrak and The Delivery Group are able to offer a range of solutions to fit all types of businesses. The fleet of 120 fully owned vehicles, some of which are electric, can carry anything from a large letter to a pallet, across the UK and internationally. The idea of a simplified experience is at the focus of the partnership, ensuring clients are provided with an effortless solution. ETrak and The Delivery Group can take care of every step in the process and are able to collect items from anywhere in the UK. The bespoke delivery management system provided to retailers, known as the ETrak Portal, enables them to track and manage all aspects of their international shipments and can be tailored to meet any specific business requirements. With seamless integration to various shopping carts, retailers can produce shipping labels in seconds with the portals API integration and CSV upload functionality.
The Benefits For Our Customers:
. Exceptional Customer Support: Together, the partnership provides a UK-based customer service team, six days a week, allocating every client their own account manager.
. Simplified Delivery Solution: The end-to-end service from collection to delivery takes the hassle out of our customer's hands.
. Variety of Shipping Options: One size does not necessarily fit all, which is why our customers have access to a wide range of shipping options, from international tracked solutions, to express, domestic and mail shipments.